A Restorative Approach - Natalie Hancock


Positive Behaviours for Learning - A Restorative Approach

All schools have a range of rewards and sanctions that are applied daily. We will look at how and when these should be applied whilst at the same time, considering the importance of a restorative approach when things don’t go to plan. This approach puts repairing harm to relationships and people, over and above the need for blame and dispensing punishment. It is really all about the way we treat students and communicate with them at every opportunity

Natalie Hancock

Natalie Hancock is currently a Deputy Head teacher, with 25 years’ experience. She has worked in Oxfordshire, Buckinghamshire and London, in a variety of settings including mainstream schools, a special school and a secure unit. She specialises in Behaviour Management, Safeguarding and Child Protection. She has designed and delivered many professional development courses for teachers and support staff on positive behaviours for learning and she is also a trainer for Oxfordshire County Council delivering Generalist, Specialist and Advanced Level training on Safeguarding and Child Protection. She currently sits on the Safeguarding in Education Committee, one of ten sub groups that feeds into the OSCB which in turn feeds into to the Executive group. Its purpose is to ensure staff in education are aware of key safeguarding issues and are also able to escalate their concerns to the Board and Executive Group, influencing the strategic development of services.

Accessing the online event

Following registration for this event you will receive an email from Eventbrite confirming your place. If you did not create an account at the time of booking or someone else booked on your behalf, you will need to create an Eventbrite account. Open your booking confirmation email, select ‘Claim Your Order’ and then choose a password. Make a note of your email address that was used to make the booking and your new password – you will need these to access the Eventbrite page containing the link to the event.

A minimum of 48 hours before the event begins you will receive another email from Eventbrite containing a direct link to the event and to the Eventbrite Online Event page. Login to Eventbrite, using the same email and password you used to create your account. You will now have access to the online event link and any pre-event materials. This link must not be shared with other people.

Please test the link the day before the event to make sure you can connect. If you need help please email info@otsa.org.uk or call 01235 856500 in good time before the event begins. We will be unable to help during the event itself. Please note, if you unsubscribe from Eventbrite before the event takes place you will not receive any further emails from Eventbrite and therefore will not receive the email with the link to the event.

We do not provide refunds if you are unable to access the event due to technical issues that are beyond our control.

Participation in the online event

Our online events aim to be interactive and you will be expected to have your camera and microphone on, although your microphone should be muted. We may use ‘Raised Hands’, ‘Reactions’, ‘Chat’, ‘Polls’, shared whiteboards and shared screens during the session. We may also use ‘Breakout Rooms’ to allow you to work in a smaller group.

This event will not be recorded for copyright and privacy reasons.

Cost includes VAT which may be recovered by schools

£25 plus VAT

The event cost is inclusive of applicable VAT. Schools should be able to recover VAT from HMRC so the cost to your school should be the pre-VAT figure. If in doubt, please check with your finance manager.


Payment is required at the time of booking by credit card, debit card or Paypal. A VAT invoice will be sent to you automatically by email.

To keep our event fees as low as possible, we are not able to issue manual invoices for later payment by cheque or bank transfer and we are not able to reserve places without payment.

In the event of a refund request, please note that the Eventbrite booking fee of 6.5% plus 0.49p per ticket is not refundable.

Refund policy
Refunds up to 30 days before event.Eventbrite's fee is nonrefundable.